General terms and conditions of sale (GTC)
1 / Age
By using the TCW Signature website, you affirm that you are of legal age to enter into this agreement.
2/ Privacy Policy
Your submission of information through the TCW Signature website is governed by the TCW Signature Privacy Policy. You represent and warrant that all information you provide in connection with the TCW Signature website is and will remain accurate and complete, and that you will retain and update such information as necessary. You may be required to register to use all or part of any TCW Signature online website. Your username and password are for your personal use only and must remain confidential; you, and not TCW Signature, are responsible for all use or misuse of your username or password, and you must promptly notify us of any breach of confidentiality or unauthorized use of your username, password, or account for any TCW Signature online website.
3 / Jurisdictional site
This Agreement is governed exclusively by Swiss law, excluding the rules of Swiss private international law and international conventions signed or ratified by Switzerland. The exclusive place of jurisdiction is Switzerland, subject to the right of TCW Signature and the Client to bring an action at the Client's domicile.
4 / Products and delivery
All products displayed and offered for sale on the TCW Signature website are available from third parties. The availability on the TCW Signature website of any listing, description, or image of a third-party product does not imply our endorsement of that product or our affiliation with the supplier of that product. We make no representations as to the completeness, accuracy, or timeliness of such listings, descriptions, or images (including any features, specifications, and prices contained therein). This information and the availability of any product (including the validity of any coupons or discounts) are subject to change at any time without notice. Certain weights, measurements, and similar descriptions are approximate and are provided for guidance only. We make reasonable efforts to accurately display the attributes of the Products, including applicable colors, but the actual colors you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. Products sold through TCW Signature are manufactured in Europe, which accounts for shipping costs and delivery times.
Customs duties may apply for certain countries and amounts.
5 / Orders and transactions
We may make it possible to purchase or obtain certain products through the TCW Signature website or through other sales channels such as Instagram orders. If you wish to complete a Transaction, you may be asked to provide certain relevant information, such as your credit card number and expiration date, billing address, and shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT TO USE ANY CREDIT CARD YOU SUBMIT IN CONNECTION WITH A TRANSACTION. By submitting this information, you grant us the right to provide this information to third parties for the purpose of facilitating Transactions. Verification of information may be required before acknowledgment or completion of any transaction. You agree to pay all charges incurred by you at the time of ordering, at the prices in effect at the time such charges are incurred, including all shipping charges. In addition, you are responsible for all taxes applicable to your Transactions.
6 / Returns Policy
Returns/Exchanges
Unfortunately, returns and exchanges are not supported.
